International shipping

All orders are delivered by courier SDA (Local Post Service) or courier DHL and require a signature upon delivery. Orders are delivered from Monday to Friday from 9.30 to 18.30Is required at the time of the order, enter your own telephone number (mobile or fixed) to be contacted by the courier in case of necessity. Orders outside the Italian territory must be paid in advance, it will therefore not be possible to request the payment on delivery.

Once the items have been shipped you can not change the destination address.


1. DELIVERY TIMES

  • Europe: 1/2 DAYS with DHL Express - 3/7 DAYS with SDA (Local Post Service).
  • Extra EU: 1/5 DAYS with DHL Express - 5/20 DAYS with SDA (Local Post Service).

* The delivery times above are approximate, may vary related to some events. It also does not apply to pay by bank transfer. The Ricci S.A.S. disclaims any liability for any delay in delivery not attributable thereto.

2. SHIPPING COSTS:

  • Europe: € 30 with DHL Express - € 19 with SDA (Local Post Service).
  • Extra EU: € 49 with DHL Express - € 39 with SDA (Local Post Service).

3. EXEMPTION FROM VAT

For the orders with delivery to Extra EU countries the cost of the product and the shipment will be exempt from VAT implementation in accordance with applicable standards.

4. INSURANCE

All products shipped are insured from the moment they are entrusted to the courier to delivery to the end customer. Once delivered to the address given and withdrawn, the merchandise is no longer assured.

5. RESPONSIBILITIES

The Ricci S.A.S. disclaims any liability for any delay in delivery not attributable thereto.

For further information please do not hesitate to contact our Customer Service.

Free shipping

For all orders in Italy.

Return of good

Simple and free.

Gift wrap

With customizable card.

Help

Contact our Customer Support.